Returns

HIDE/AND/RIDE will gladly accept any non-“Release Product” items for exchange or store credit within 7 days of receipt (or within 7 days of being contacted for an In-Store Pickup). We do not offer refunds. Items being returned must be in unworn condition with attached tags and packaging. HIDE/AND/RIDE will not accept any returned merchandise without prior written communication and a valid Return Authorization.

We do not provide price adjustment and cannot apply promotions retroactively. In the event of a ‘Release Product’ order returning back to sender due to an incomplete, invalid address or refused upon delivery, the customer will be contacted immediately and a postage fee will be applied for the cost of re-shipping, no Exceptions. If the customer cannot be contacted or chooses not to pay the required re-shipping postage, HIDE/AND/RIDE reserves the right to consider the order abandoned and a 25% restocking fee will be applied towards the Store Credit issued.

HIDE/AND/RIDE does not assume any responsibility for the loss or damage of returned goods while they are in transit from the customer. It is the customer’s responsibility to ensure that the return item(s) are packaged and delivered in original purchased condition.